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News & Press: Clerk News

Palm Beach County Clerk and Comptroller's Office Recognized for Passport Facilities

Tuesday, February 13, 2018   (0 Comments)
Posted by: Allison Newman

The Palm Beach County Clerk & Comptroller’s passport facilities in North (Palm Beach Gardens), South (Delray Beach) and West (Belle Glade) were recognized by the U.S. Department of State with the 2017 Most Innovative Award. Deputy Assistant Secretary Brenda Sprague said, “They have a truly customer-service approach in conducting outreach and educating customers about the passport application process through the use of workshops and social media. The approach ensures that customers have a positive and worthwhile experience.”

 

To facilitate customers’ needs, the Clerk’s office has held special passport fairs when the facilities would normally be closed and also held a public workshop that covered complicated passport issues. The workshop is also available online. In 2017, the Palm Beach County facilities processed 27,596 passports, with more than 500 passport applications accepted in just one day at a passport fair held in March.


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