New Clerk Academy
Budget & Financial Administration
May 22-25, 2017
Renaissance Tampa International Plaza Hotel
Monday, May 22, 2017
ROLE OF THE CLERK AS THE FINANCE OFFICER
8:20 a.m. – 8:30 a.m. Welcome
8:30 a.m. - 9:10 a.m. Role of the Clerk in Financial Management: What does it mean to be the Chief Financial Officer
9:10 a.m. - 10:00 a.m. Ethics and the Clerk's Role as the Finance Officer
10:20 a.m. - 12:00 p.m. Scope of the Finance Function
THE BUDGET PROCESS
1:20 p.m. - 3:00 p.m. Board Budgeting Basics
ROLE OF THE CLERK AS THE FINANCE OFFICER
3:20 p.m. - 5:00 p.m. Role of the Clerk within the County: Differences in Structures in Counties
Tuesday, May 23, 2017
THE BUDGET PROCESS
8:20 a.m. - 3:00 p.m. Clerks of Court Operation Corporation (Sec. 28.35, F.S.)
Wednesday, May 24, 2017
THE ACCOUNTING PROCESS
8:20 a.m. - 10:00 a.m. Clerk Accounting: Structure of the Office
10:20 a.m. - 12:00 p.m. General Accounting Topics
1:10 p.m. - 2:00 p.m. Grant Management and Capital Assets
1:20 p.m. - 3:00 p.m. Tax Deeds Sales
3:20 p.m. - 5:00 p.m. Investments
Thursday, May 25, 2017
THE ACCOUNTING PROCESS
8:30 a.m. - 9:30 a.m. Governmental Accounting and Financial Reporting
9:30 a.m. - 10:30 a.m. Banking Services
10:30 a.m. - 11:00 a.m. Review of the Week
Leadership, Administration & Partnerships
March 13-16, 2017
Four Points by Sheraton, Tallahassee, Florida
Monday, March 13, 2017
LEADERSHIP
8:20 a.m. – 8:30 a.m. Welcome
8:30 a.m. – 10:00 a.m. Teambuilding
10:20 a.m. – 12:00 p.m. Winning with Engaging Teams
1:20 p.m. – 3:00 p.m. Effective Delegation: Making Sure the Right Things Get Done Right
- Delegation Quiz
- New York Times: The Secret to Having Happy Employees
ADMINISTRATION
3:20 p.m. – 5:00 p.m. Employer Liability from Hiring to Firing
Tuesday, March 14, 2017
PARTNERSHIP
8:30 a.m. – 9:00 a.m. State Attorney
9:30 a.m. – 10:00 a.m. Office of the State Courts Administrator
10:30 a.m. – 11:00 a.m. Public Defenders
11:00 a.m. – 11:30 a.m. Florida Department of Highway Safety & Motor Vehicles
11:30 a.m. – 12:00 p.m. Justice Administrative Commission (JAC)
1:00 p.m. – 1:30 p.m. Attorney General
- Exemplar 1
- Exemplar 2
- Exemplar 3
- Exemplar 4
- Exemplar 5
1:30 p.m. – 2:00 p.m. Florida Department of Revenue
2:00 p.m. – 2:30 p.m. Florida Department of Financial Services
2:30 p.m. - 3:00 p.m. Outreach Programs
Wednesday, March 15, 2017
LEGISLATIVE DAY
8:20 a.m. – 10:00 a.m. Clerks’ Legislative Kick-off Meeting
10:00 a.m. – 5:00 p.m. Visit Your Legislators
Thursday, March 16, 2017
ADMINISTRATION
8:20 a.m. – 10:00 a.m. Human Resource Management (HRM)
10:00 a.m. – 10:30 a.m. Wrap-Up and Q&A
End of Seminar
Orientation
FCCC Main Office
December 5-8 2016
PROGRAM AGENDA
Monday, December 5, 2016
8:20 a.m. - 8:30 a.m. Welcome and Overview of the First Day's Session
8:30 a.m. - 9:30 a.m. Constitutional & Statutory Roles of the Clerk's Office
9:30 a.m. - 10:30 a.m. Things to Keep You Awake at Night
10:45 a.m. - 12:00 p.m. Land Mines: employment Issues in the Clerk World
1:00 p.m. - 2:00 p.m. Role of the Clerk in the Courts
2:00 p.m. - 5:00 p.m. Role of the Clerk/Comptroller as the County Finance Officer
Role of the Clerk as Clerk to the Board of County Commissioners
Role of the Clerk as Recorder and Custodian of the Official Records
Tuesday, December 6, 2016
8:20 a.m. - 10:00 a.m. Budgeting and Spending
10:20 a.m. - 12:00 p.m. Procurement in Your Office
1:00 p.m. - 1:30 p.m. Clerks of Court Operations Corporation (CCOC) Organization and Structure
2:45 p.m. - 3:15 p.m. FCCC Legislative Processes: Protocol and Advocacy
Wednesday, December 7, 2016
8:20 a.m. - 10:00 a.m. Operational & Financial Transition of the Office
10:20 a.m. - 11:00 a.m. Emergency Management and Continuity of Operations
11:00 a.m. - 12:00 p.m. Office Organization/Personnel Transition
1:20 p.m. - 3:00 p.m. The Association: Purpose, Organization, Programs, and Overview of Services
3:00 p.m. - 3:30 p.m. Review and Q&A
Thursday, December 8, 2016
8:30 a.m. - 9:30 a.m. CiviTek: Purpose, Organization and Programs
9:30 a.m. - 10:00 a.m. Administrative and Member Services
10:00 a.m. - 10:30 a.m. Legislative & Governmental Affairs
10:50 a.m. - 11:20 a.m. Communications as a Clerk
11:20 a.m. - 11:50 a.m. The New Clerk's Checklist and Wrap-up Session
Records and Information Management
Renaissance Tampa International Plaza Hotel
May 9-12, 2016
PROGRAM AGENDA
Monday, May 9, 2016
8:20 a.m. – 10:00 a.m. Official Records in Your Office & Outside Your County
This opening session will introduce the reasons why documents are recorded; a brief history of recording; key decision points for the elected Clerk; when a rule is not a rule; a few laws and many practices; consistency between counties; your Official Records customer base; national perspectives; and establishing a local property records network.
10:20 a.m. – 12:00 p.m. Tax Deed Sales
This session will discuss the Clerk's responsibilities in processing applications for tax deeds as outlined in law and Department of Revenue rules. Beginning with our relationship with the Tax Collector, it will cover calculation of opening bid, notices required, auction guidelines, online sales and overall processing of this very important responsibility. The session will also cover some of the problems and pitfalls that Clerks have faced in the past with regard to tax deeds.
1:20 p.m. – 3:00 p.m. Archiving & Imaging: Standards & Best Business Practices
This session will give a brief history of the Florida Clerk and the vital role they play as the official “keeper of the record” including the necessary ability to quickly and accurately store and retrieve reliable, high quality documents and images. The session will provide a technical overview of paper, microfilm, and electronic imaging standards and specifications including their benefits, long-term costs, and reliability, and how a Clerk can use these technologies to their best advantage, along with warehouse space and the role of the county in providing facilities.
3:20 p.m. – 5:00 p.m. Records Management: Scheduling, Disposition, Vital Records &
Disaster Recovery
This session will give an introduction to Florida’s Records Management Program, which has established standards for controlling, retaining and destroying or preserving public records.
Tuesday, May 10, 2016
8:20 a.m. – 12:00 p.m. Florida Open Government Requirements
This course will provide a comprehensive overview of Florida’s Public Record Law, including court cases and attorney General Opinions. There will also be a discussion of the requirements of the Sunshine Law that may affect Clerks of Court and their employees.
1:20 p.m. – 3:00 p.m. Sealing and Expunging Process
Learning objectives: What does it mean; what to disclose; redaction; and storage vs. access.
3:20 p.m. – 5:00 p.m. Recording Sovereign Citizen Documents
Best systems available, sample policies and procedures
Wednesday, May 11, 2016
THE NEW BUDGET PROCESS
8:20 a.m. – 12:00 p.m. Budget Training
The CCOC has relied on survey data after the fact to collect information that most other budget offices would collect as part of their budget review process. This year, Clerks started reporting revenues by case type to better understand our revenue structure and explain it to the Legislature. Beginning next year, we will be collecting budgetary requests at a more detailed level. This session will assist you in understanding the process and answering questions related to how and what to submit.
Thursday, May 12, 2016
8:20 a.m. – 10:00 a.m. Reorganizing Organization Structure
An organizational structure should be designed around the most efficient way to accomplish assigned responsibilities. There are many issues to consider including existing office space, managerial resources, and cultural issues. Sometimes structural changes are the most effective way to change the culture of an organization. This session will address Clerks’ offices that have made significant changes to their organization, discuss the preparation, pitfalls, and benefits of their changes.
- To Reorganize or Not to Reorganize?
- Organizational Challenges
10:20 a.m. – 12:00 p.m. Interdynamics between the Florida Court Clerks & Comptrollers and the Clerks of Court Operations Corporation
This session will discuss the roles of the organizations; review of their structure; how do they interface and overlap; scope of services provided; and their role in the legislative process.
Criminal Court
DoubleTree by Hilton, St. Augustine Historic District
March 14-17, 2016
PROGRAM AGENDA
Monday, March 14, 2016
10:00 a.m. – 3:00 p.m. CCOC Budget Meeting
12:00 p.m. – 1:00 p.m. LUNCH ON YOUR OWN
3:20 p.m. – 5:00 p.m. Communication and Relationship Building with Other Judicial Partners
Discussion of the role the Clerks/Comptrollers play in the day- to-day operation of the court system as well as the role of the judicial partners.
- Communication and Relationship Building with Other Judicial Partners
Tuesday, March 15, 2016
THE JUVENILE CRIMINAL PROCESS
8:20 a.m. – 10:00 a.m. A General Process Review, including Clerk Responsibilities
This session will address Warrants, Detention, Arraignment, Diversion, Petitions, Hearings, Trial, Disposition, Adjudication, and Commitment.
10:00 a.m. – 10:20 a.m. MID-MORNING BREAK
10:20 a.m. – 12:00 p.m. Civil Citations & Diversion Programs and Phase 2 of the Workload Study
- Civil Citation Revenues & North Highlands Study
12:00 p.m. – 1:00 p.m. LUNCH PROVIDED
1:20 p.m. – 3:00 p.m. Large and High Profile Cases
What happens when a high profile case comes to your courthouse? Lessons learned from recent cases.
3:00 p.m. – 3:20 p.m. MID-AFTERNOON BREAK
3:20 p.m. – 5:00 p.m. Larger Issues Associated with the Criminal Process: AOSC 15-18 Electronic Access to Court Records and Best Practices
Confidentiality of Records; Move from Paper to Electronic; Redaction; Office Policies and Procedures; Collections Process/Court.
Wednesday, March 16, 2016
8:20 a.m. – 10:00 a.m. Statutorily Mandated Reporting
This session will include SRS/OBTS (adult and juvenile); Jury/Witness/Grand Jury; Drug/Alcohol (adult and juvenile); Mental Competency; TCATS; Sexual Predator; FWC; Post Conviction; Juvenile Delinquency
- Statutorily Mandated Reporting
- Leon Mandatory Reporting
10:00 a.m. – 10:20 a.m. MID-MORNING BREAK
10:20 a.m. – 12:00 p.m. Guidelines for Handling Civil and Criminal Evidence
The presentation will include an in-depth look at evidence handling procedures, chain of custody, maintaining the integrity of evidence, safety and security, and evidence storage and destruction. Florida Statutes, the Florida Rules of Judicial Administration, and the Florida Court Clerks & Comptrollers’ Evidence Storage and Destruction Best Practices will be referenced to support the presented material.
- Evidence Handling & Management
12:00 p.m. – 1:00 p.m. LUNCH PROVIDED
THE ADULT CRIMINAL PROCESS
- The Adult Criminal Process
- BP Ref Guide for Security Matrix
- Criminal Law Glossary
- Examples of Criminal Forms
1:20 p.m. – 5:00 p.m. Investigative stage, arrest and 1st Appearance
• Subpoenas, Search Warrants
• Arrest Warrants v. Capias
• Probable Cause Affidavits
• Role of the 1st Appearance
• Clock, docket and file
• Indigence application forms
• Posting bond – difference between surety, cash and property bonds
Charging and diversion process, appointment of counsel
• Information v. indictment
• Pretrial intervention and diversion programs
• Notice of Appearance by Attorneys
Arraignments, Motions, and Pre-trial Events
• Arraignments
• Motions and Competency Matters, interlocutory appeals
• Bonds – longer discussion about forfeiture, remission, DFS audit, Best Practice
Trials and the Disposition of Criminal Cases
• Pleas
• Nolle prosequi v. No Information
• Steps of a Criminal Trial
• Evidence and Jury Tracking
Sentencing Issues
• Presentence Investigation
• Capital v. non-capital sentencing
• DOC packets
• Collection of court costs and fines, payment plans, distribution
• Sealing and expunging
Post-Conviction
• Violations of Probation
• Lunsford Act
• Motions for new trial
• Post-conviction motions
• Notice of Appeal
Thursday, March 17, 2016
8:20 a.m. – 10:00 a.m. Continuity of Operations Plan (COOP)
In this session, the Office of the State Courts Administrator will provide a general overview of their Continuity of Operations Plan (COOP). COOP is the initiative that ensures that court system is able to continue operation of their essential functions under a broad range of circumstances including all-hazard emergencies as well as natural, man-made, and technological threats and national security emergencies.
- Continuity of Operations Plan (COOP)
10:00 a.m. – 10:20 a.m. MID-MORNING BREAK
10:20 a.m. – 12:00 .m. Court Security Alternatives and Measures
This session will discuss the fundamentals of court security and contemporary issues challenging courthouses. Attendees will develop or enhance an understanding of: structural security plan details, descriptions of special circumstances and description of basic emergency procedures.
Funding for the Clerks of Court education program is provided by the Florida Clerks of Court Operations Corporation. An additional grant is also provided by the Florida Local Government Investment Trust.
Civil Court
Sandestin Golf and Beach Resort
November 2-5, 2015
PROGRAM AGENDA
Monday, November 2, 2015
Overview of the Circuit Civil Process
Presenter: Cheri High, Manager, Circuit Civil, Escambia County Clerk’s Office
- Presentation
County Civil
Presenter: Kathy Henley, Senior Court Director, Okaloosa County Clerk’s Office
- Presentation
Pro Se/Self Help
Presenter: Gypsy Bailey, General Counsel/Director of Courts, Leon County Clerk’s Office
- Presentation
- Handout 1
- Handout 2
Mortgage Foreclosure
Presenter: Cheri High, Manager, Circuit Civil, Escambia County Clerk’s Office
Family Law
Presenter: Kenneth A. Kent, Executive Director, Florida Court Clerks & Comptrollers
- Presentation
Child Support
Presenter: Linda Cushing, Manager, Family Law and Juvenile, Escambia County Clerk's Office
Tuesday, November 3, 2015
Probate
Presenter: Kathy Henley, Senior Court Director, Okaloosa County Clerk’s Office
- Presentation
Guardianship/Mental Health Case Updates: Operations and Recent Changes
Presenter: Gypsy Bailey, General Counsel/Director of Courts, Leon County Clerk's Office
- Presentation
- Handout 1
- Handout 2
- Handout 3
- Handout 4
- Handout 5
- Handout 6
- Handout 7
- Handout 8
- Handout 9
- Handout 10
- Handout 11
Electronic Access to Court Records and Redaction: AOSC 14-19 and AOSC 15-18
Presenter(s): Susan Woolf, General Counsel, Escambia County Clerk's Office
Linda Warren, Director of Court Services, Walton County Clerk's Office
- Presentation
- Handout 1
- Handout 2
- Handout 3
- Handout 4
- Handout 5
- Handout 6
- Handout 7
Operation Unique by County
Presenter: Gypsy Bailey, General Counsel/Director of Courts, Leon County Clerk's Office
- Presentation
- Handout 1
- Handout 2
Wednesday, November 4, 2015
Dependency Court
Presenter: Linda Cushing, Manager, Family Law and Juvenile, Escambia County Clerk's Office
Jury Management
Presenter: Dori Heigele, Judicial Specialist, Jury Management Supervisor, Escambia County
Grand Jury
Presenter: Dori Heigele, Judicial Specialist, Jury Management Supervisor, Escambia County
Thursday, November 5, 2015
Domestic Violence
Presenter: Gypsy Bailey, General Counsel/Director of Courts, Leon County Clerk's Office
- Presentation
- Handout 1
- Handout 2
- Handout 3
- Handout 4
- Handout 5
- Handout 6
- Handout 7
- Handout 8
- Handout 9
Innovation Through Technology
Linda Warren, Director of Court Services, Walton County Clerk's Office
- Presentation
Auditing, Technology, and Reporting
Marco Island Marriott
August 11-14, 2015
PROGRAM AGENDA - Download
PRESENTATIONS AND HANDOUTS
Tuesday, August 11, 2015
Internal and External Auditing
Presenters: The Honorable Martha O. Haynie, CPA, Comptroller, Orange County
Christopher Dawkins, CPA, CIA, Director of County Audit, Orange County Comptroller's Office
External County Audits
Presenter: The Honorable Martha O. Haynie, CPA, Comptroller, Orange County
Integrated Court System
Presenters: The Honorable Linda Doggett, Clerk of Court, Lee County
Melvin Cox, Director of Information Technology, Florida Court Clerks & Comptrollers
Wednesday, August 12, 2015
ePortal Update
Presenters: The Honorable Tim Smith, Clerk of Court, Putnam County
Carolyn Weber, ePortal Project Manager, Florida Court Clerks & Comptrollers
Comprehensive Case Information System (CCIS) 3.0
Presenters: The Honorable Linda Doggett, Clerk of Court, Lee County
Melvin Cox, Director of Information Technology, Florida Court Clerks & Comptrollers
Jennifer Fishback, ePortal Project Manager, Florida Court Clerks & Comptrollers
Privacy and Access and AOSC 15-18 (14-19)
Presenters: Melvin Cox, Director of Information Technology, Florida Court Clerks & Comptrollers
Jeff Taylor, ePortal Project Manager, Florida Court Clerks & Comptrollers
State Reporting
Presenter: Melvin Cox, Director of Information Technology, Florida Court Clerks & Comptrollers
Thursday, August 13, 2015
CiviTek Overview
Presenters: The Honorable Ray Norman, Clerk of Court, Bradford County
Melvin Cox, Director of Information Technology, Florida Court Clerks & Comptrollers
Disaster Recovery
Presenter: Melvin Cox, Director of Information Technology, Florida Court Clerks & Comptrollers
Assessments & Collections Reporting
Presenter: Alex Nicholas, Strategic Program Manager, Florida Court Clerks & Comptrollers
Friday, August 14, 2015
IT Management 101/IT Security
Presenter: Dena Hurst, Ph.D., Research Associate, Florida Institute of Government
New Clerk Orientation
FCCC Main Office
December 1-4, 2014
PROGRAM AGENDA - download
PRESENTATIONS AND HANDOUTS
Monday, December 1, 2014
Constitutional & Statutory Roles of the Clerk's Office presented by Fred W. Baggett, Esquire, Florida Court Clerks & Comptrollers General Counsel, Managing Shareholder, Greenberg Traurig
Things to Keep You Awake at Night presented by Fred W. Baggett, Esquire, Florida Court Clerks & Comptrollers General Counsel, Managing Shareholder, Greenberg Traurig
Review Laws Regarding the Office presented by Richard Herring, Attorney
Role of the Clerk in the Courts presented by The Honorable Don Barbee Jr., Esq, Clerk of Court, Hernando County
Role of the Clerk/Comptroller as the County Finance Officer presented by The Honorable Jeffrey R. Smith, CPA, CGFO, CGMA, Indian River County Clerk of Court, and Treasurer, CiviTek Inc.
Role of the Clerk as Clerk to the Board of County Commissioners presented by The Honorable Alex Alford, Walton County Clerk of Court and The Honorable Donald C. Spencer, Santa Rosa County Clerk of Court
Role of the Clerk as Recorder and Custodian of the Official Records presented by The Honorable J.K. "Buddy" Irby, Alachua County Clerk of Court
Tuesday, December 2, 2014
Budgeting and Spending presented by The Honorable Stacy Butterfield, CPA, Polk County Clerk of Court
Procurement in Your Office presented by The Honorable Brent X. Thurmond, CPA, Wakulla County Clerk of Court & Comptroller, and 1st Vice President, Florida Court Clerks & Comptrollers
Clerks of Court Operations Corporation (CCOC) Organization and Structure presented by The Honorable Sharon Bock, Esq., Palm Beach County Clerk of Court & Comptroller, and Chair of the Clerks of Court Operations Corporation; John Dew, Executive Director, Clerks of Court Operations Corporation
Wednesday, December 3, 2014
Operational & Financial Transition of Office presented by The Honorable Angela Vick, Citrus County Clerk of Court, and Vice Chair of the New Clerk Academy
Office Organization presented by The Honorable Ken Burke, CPA, Pinellas County Clerk of Court, and Past President, Florida Court Clerks & Comptrollers
Personnel Transition presented by The Honorable Ken Burke, CPA, Pinellas County Clerk of Court, and Past President, Florida Court Clerks & Comptrollers
Thursday, December 4, 2014
The Association: Purpose, Organization, and Programs by The Honorable Joseph E. Smith, St. Lucie County Clerk of Court, and President, Florida Court Clerks & Comptrollers; Kenneth A. Kent, Executive Director, Florida Court Clerks & Comptrollers
FCCC Legislative Process: Protocol and Advocacy presented by The Honorable Karen Rushing, Sarasota County Clerk of Court, and Chair, Florida Court Clerks & Comptrollers’ Legislative Committee; Fred W. Baggett, Esq., Florida Court Clerks & Comptrollers General Counsel, Managing Shareholder, Greenberg Traurig
CiviTek: Purpose, Organization, and Programs presented by The Honorable Ray Norman, Bradford County Clerk of Court, and Chair, CiviTek; The Honorable Tim Smith, Putnam County Clerk of Court, Past President, Technology Chair and Chair, Florida Courts E-Filing Authority Board; Jennifer Fishback, ePortal Project Manager, Florida Court Clerks & Comptrollers; Brenda Standish, Service Center Manager, Florida Court Clerks & Comptrollers; and Phil Zaidan, Sr. Project Analyst, Florida Court Clerks & Comptrollers
Administrative and Member Services presented by Sean Hudson, Director of Administrative and Member Services; and Gwen Marshall, CMP, Member Services Manager
Legislative and Government Affairs presented by Christopher Campbell, Director, Legislative and Government Affairs, Florida Court Clerks & Comptrollers
Specialized Services presented by Melissa Bennefield, CLERICUS Project Manager, Florida Court Clerks & Comptrollers; Tab Bradford, Technical Assistance Manager, Florida Court Clerks & Comptrollers; Michele Sculley, Sr. Project Analyst, Florida Court Clerks & Comptrollers; and Brenda Standish, Service Center Manager, Florida Court Clerks & Comptrollers
Technology and Reporting
Plantation Inn on Crystal River
May 6-9, 2014
PROGRAM AGENDA -
download
PRESENTATIONS AND HANDOUTS
Tuesday, May 6, 2014
• IT Management and IT Security – download
Presenter: Dena Hurst, Ph.D., Florida Institute of Government
• IT Governance: Rules and Statutes – download
Presenter: Fred W. Baggett, Esq., Greenberg Trariug
• Integrated Court Systems – download
Presenter(s): Hon. Tim Smith, Putnam County Clerk of Court
Melvin Cox, IT Director, Florida Court Clerks & Comptrollers
• Information & Technology Strategic Plan – download
Presenter: Hon. Linda Doggett, Lee County Clerk of Court
Wednesday, May 7, 2014
• State Reporting – download
Presenter(s): Melvin Cox, IT Director, Florida Court Clerks & Comptrollers
Scott Hartsfield, Database Administrator III, FCCC
Phil Zaidan, Systems Project Analyst II, FCCC
• FCCC Services – download
Presenter(s): Sean Hudson, Director of Administrative & Member Services, Florida Court Clerks
& Comptrollers
Meredith Ewing, Support Administrator I, CiviTek
Gia Howell, E-Portal Support Administrator I, CiviTek
Brenda Standish, Service Center Manager, CiviTek
Thursday, May 8, 2014
• Records/Evidence Retention and Destruction – download
Presenters: Greg Harrell, Staff Attorney, Marion County
Janette Smith, Information Management & Compliance Officer, Lee County
• Privacy and Access – download
Presenter: Katherine P. Glynn, Chief Deputy Court Services, Marion County
• Citrus County Disaster Recovery – download
Presenters: Lindsay Tozer, Information Services Director RMLO, Citrus County
Keith Heisner, Chief Deputy of Information Services, Citrus County
• State of Florida Disaster Recovery – download
Presenters: Melvin Cox, Director of IT, FCCC
Tab Bradford, Technical Assistance Program Administrator, CiviTek
• Comprehensive Case Information System (CCIS) – download
Presenters: Kenneth A. Kent, Executive Director, FCCC
Melvin Cox, Director of IT, FCCC
• FCCC Committees – download
Presenters: Kenneth A. Kent, Executive Director, Florida Court Clerks & Comptrollers
Friday, May 9, 2014
• CiviTek Overview – download
Presenters: Hon. Ray Norman, Clerk of Court, Bradford County
Kenneth A. Kent, Executive Director, FCCC
Melvin Cox, Director of IT, FCCC
Skip Samples, Business Analyst, CiviTek
Tab Bradford, Technical Assistance Program Administrator, CiviTek
Administration, Partnership, and Leadership
Tallahassee, Florida
March 11 - 14, 2014
Agenda (Click here to download)
Presentations and Handouts
Facilitative Leadership Skills by Charlie Levings, Levings & Associates
CCOC Lunch Presentation
Strategic Advantages of Optimism in the Workplace by Sarah "Tippy" Amick, Ph.D., Florida Institute of Government
Building Your "A" Team by Theresa Tippins, MBA, Partner, 2T Consulting, LLC and Tiffany Hickson, MBA, Partner, 2T Consulting, LLC
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