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Program Agenda

Note: As the event will be held in the Central Time Zone and Daylight Savings Time Ends on November 6, 2016,  All Times listed are CST (Central Standard Time)

2016 Fall Conference

 Program Agenda


Participants will have the opportunity to earn up to 18 CPE/CLE hours for participation!

Monday, November 14, 2016

8:00 a.m. - 10:00 a.m.  Officers and Board of Directors Meeting
10:00 a.m. - 12:00 p.m. 
FL Courts E Filing Authority Board Meeting

12:00 p.m. 1:00 p.m.  Clericus Meeting

1:00 p.m. - 3:00 p.m  CCIS Meeting

3:00 p.m. - 5:00 p.m.  CCOC Executive Council Meeting


Tuesday, November 15, 2016

7:30 a.m. - 8:30 a.m.  Continental Breakfast 

8:20 a.m. - 10:00 a.m.  General Session

10:00 a.m. - 10:20 a.m.  Mid-Morning Break

10:00 a.m. - 3:20 p.m.  Silent Auction benefiting Florida Coalition Against Domestic Violence (FCADV) 

10:20 a.m. - 12:00 p.m.  CCOC Session (Courts Track)

The CCOC will be providing training for Clerks and staff at the November conference. The training will be led by CCOC Budget Committee Chair Stacy Butterfield and CCOC Performance Improvement and Efficiency Chair Tara Green.  The purpose of the training will be to update the Clerks and staff on the 16/17 budget issues and also identify expected changes in the CFY 17/18 budget process. This will include looking at the work done to date on the “Performance and Accountability of Clerks Framework”, how this will be used to tell the Clerks’ “budget story”, the previous work done on developing the “Clerks’ toolbox” and the continued work, and efforts that are being undertaken to improve the timing and budget process.

10:20 a.m. - 12:00 p.m.  Making the Clerk Visible in an Electronic World

12:00 p.m. - 1:00 p.mFCCC Hosted Lunch

12:00 p.m. - 1:00 p.m.  Clerks Only Lunch with Guest Speaker Dr. Susan MacManus

1:20 p.m. - 3:00 p.m.  Cultivating Compassion: How Domestic Violence Impacts the Customer at

Your Counter (Courts Track)

When customers come to the clerk’s office following a domestic violence incident, their emotions and behaviors can cause confusion and present unique difficulties to those trying to assist them.  This presentation will cover basic information about the dynamics of domestic violence with an emphasis on understanding both victims and perpetrators and how best to help them navigate the legal system within the constraints of the role of the clerk.

3 Key Points: Topics will include: Domestic Violence 101 – the dynamics, myths and role of power and control; why she stays – and why he batters; managing common customer-service challenges.

1:20 p.m. - 5:00 p.m.  Executive Session- Clerks Only (Executive Track)

3:00 p.m. - 3:20 p.m.  Mid-Afternoon Break

3:20 p.m. - 5:00 p.m.  Realizing Efficiencies In File-less Clerks' Offices (Courts Track)

Demonstration will be given on the flow process that will give the audience the visual ease and time saving method that works. Insight into the development of this process and the steps involved that accomplished the goal will be shared.  

5:30 p.m. - 6:30 p.m.  President's Reception

6:30 p.m. - 10:30 p.m.  Linebarger Goggan Blair & Sampson’s Reception

6:30 p.m. - 10:30 p.m.  Penn Credit Reception


Wednesday, November 16, 2016

7:30 a.m. - 8:30 a.m.  Continental Breakfast 

8:30 a.m. - 9:30 a.m.  Keynote Session: Leading at the Speed of Trust

                                      Speaker: Stephen M.R. Covey

9:30 a.m. - 10:20 a.m. Stephen M.R. Covey Book Signing

9:30 a.m. - 10:20 a.m. Eric Papp Book Signing

9:30 a.m. - 10:20 a.m.  Mid-Morning Break

10:00 a.m. - 3:20 p.m.  Silent Auction benefiting Florida Coalition Against Domestic Violence (FCADV) 

10:20 a.m. - 12:00 p.m.  FDLE Update: CCH Modernization and eWarrants (Courts Track)

This two-part session will provide an update from the Florida Department of Law Enforcement (FDLE) on the Computerized Criminal History (CCH) Modernization and eWarrants projects.

This fall, the CCH Modernization project will replace the 40-plus-year-old central repository of Florida’s criminal history records. This session will provide an overview of the modernization project and will highlight new external workflow functionality that will replace the Name Change Report of Final Judgment forms currently submitted by Clerks of Court.

FDLE will also provide a demonstration of the eWarrants system, which facilitates standardized warrant data transmission to the state while also accommodating local exchange requirements, focusing on the system roles of the Clerk and judiciary. Piloted by St. Lucie County in the 19th Judicial Circuit, the primary objectives of the system are to improve public safety by reducing the risk of warrant data entry errors, increase the number of warrants entered into state and federal databases, and to increase warrant data availability to criminal and non-criminal justice users.

10:20 a.m. - 12:00 p.m.  Motivation and Ownership at Work (Executive Track)

12:00 p.m. - 1:00 p.mLunch on Your Own

12:00 p.m. - 1:00 p.m.  Forerunners Courageous Committee Lunch Meeting

12:00 p.m. - 1:00 p.m.  CiviTek Board Lunch Meeting

1:20 p.m. - 3:00 p.m.  Communications Committee Meeting

1:20 p.m. - 3:00 p.m.  Submitting Mental Health Records as Firearm Disqualifiers (Courts Track)

Florida Statute 790.065 requires Clerks of Court to electronically submit to FDLE specific mental health court orders that disqualify the respondent from purchasing a firearm.  Discussion topics include:

• Criteria for record entry

o For persons who have been adjudicated mental defective

o For persons who have been court ordered to involuntary treatment or commitment

o When a voluntary commitment meets criteria for entry

• Direct and assisted entry of court orders into MECOM and the NICS Index

o Gaining system access for Clerks’ personnel

o Forwarding records for FDLE to enter

o Navigating the screens of the system

• Restoration of firearm rights following a disqualifying order by way of the Relief of Firearm Disability process

• Basic quality assurance measures needed to ensure accuracy of records

o Using data reports in the MECOM application to audit records

o Determining which data elements are needed to ensure the record is actionable

o Packing the record with all available data


1:20 p.m. - 5:00 p.m.  Ethics Training (Executive Track)

3:00 p.m. - 3:20 p.m.  Mid-Afternoon Break

3:20 p.m. - 5:00 p.m.  Revising the Confidential Judicial Records Best Practice to Follow Only

Fla. R. Jud. Admin. 2.420 (Courts Track)

            • Objective 1:  Understand the current best practice and why we are changing 

• Objective 2:  Discuss the changes in depth – how Rule 2.420 must drive our practices regarding confidential judicial records, so that Clerks are covered by the rule and are consistent statewide.

• Objective 3:  Review the changes to the best practice, appendix/forms, and possible procedure changes that Clerks statewide should consider.

4:30 p.m. - 5:30 p.m.  Silent Auction Item Pick Up 

6:30 p.m. - 10:30 p.m.  FL Class’ Reception

6:30 p.m. - 10:30 p.m.  The Law Offices of Travis R. Walker, P.A Reception


Thursday, November 17, 2016

7:30 a.m. - 8:30 a.m.  Continental Breakfast 

8:20 a.m. - 10:00 a.m.  Everything You've Always Wanted to Ask: A Guardianship Panel (Courts Track)

Guardians representing the Florida State Guardianship Association (FSGA) will discuss their role in the Florida guardianship process and how their duties intersect with the Clerks’ offices. Representatives from the Florida Office of Public and Professional Guardians (OPPG) will also provide information on their statutory duty to provide regulation and oversight of public and professional guardians, including discussion of the new requirements made of OPPG by SB 232 Guardianship, passed during the 2016 Legislative Session, and how the changes made by the bill will affect Clerks’ offices.

This interactive session encourages questions by Clerks and Clerks’ staff in order to better develop partnerships with guardians and OPPG.

8:20 a.m. - 10:00 a.m.  State Disbursement Update (Child Support Track)

This session will provide insight on the transition of the SDU to the new vendor, SMI.  The Department of Revenue will provide updates on the go live process and the future changes planned.  SMI will present on the implementation of the debit card and the changes to the CDU process.

10:00 a.m. - 10:20 a.m.  Mid-Morning Break

10:20 a.m. - 12:00 p.m.  No Habla English? (Courts Track)

                                                Strategies for Clerk Communication with Non-English Speaking Customers

         Objective 1: Counter Service

         Objective 2: Phone Service

         Objective 3: Forms/Documents Service

12:20 p.m. - 2:00 p.m.  Odyssey Counties of Florida Meeting

*Subject to change*

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