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News & Press: Clerk News

Pinellas Clerk’s Customer Information Center Wins National Award

Wednesday, June 24, 2020   (0 Comments)

The Honorable Ken Burke, CPA (Pinellas), and the Pinellas County Clerk’s office were recently recognized as a Call Center of Excellence by the Association of Government Contact Center Professionals (AGCCP). The Award of Distinction for "Shattering Expectations" is a prestigious recognition within the customer service and support industry. "We are excited and humbled to receive this recognition from AGCCP," said Clerk Burke. "Customer satisfaction is a huge component of our values and winning this award speaks to the hard work our employees dedicate every day to serving the public."


Although, fairly new to the organization, the leadership team was determined to showcase the many ways it provides exceptional customer service experiences. Unfortunately, due to COVID-19, the 2020 AGCCP Conference was cancelled. However, there are plans for the team to share their award winning presentation with the membership at a later date.


Click here to read the full press release.

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